Privacy Policy

 

We really care about our customers and their privacy. We collect information from you to make your shopping experience better and to tell you about our products, services, and special offers. We promise to handle your information responsibly.

Information (such as your name, gender, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you register as a user of the Site, subscribe to any service, upload or submit any material via the Site, request any information, or enter into any competition or promotion we may sponsor;

In connection with an account sign-in facility, your log-in, and password details;

Details of any transactions made by you through the Site;

Communications you send to us, for example, to report a problem or to submit queries, concerns or comments regarding the Site or its content; and

Information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to, or participate in, them.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

We will never share, rent, or sell your personal details to any other company without asking you first. When we send your order, we only give the delivery company the information they need to get it to you, like your name, address, and contact details.

We won't give your data to other companies for them to use for their own advertising. And don't worry, we don't keep any credit card information.

We will keep Personal Information regarding you only as long as it is necessary, having regard to the purpose of the processing. This means that Personal Information collected and processed will be stored for as long as you have an account.

The security, integrity and confidentiality of your Personal Information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
However, we may be required to share the aforesaid Personal Information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for us to disclose your information, if so required under the applicable law.
When you visit the Site, we may automatically collect additional information about you, such as the type of internet browser you use, any website from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.

All interactions with our Services use the Transport Layer Security/Secure Sockets Layer (TLS/SSL) protocol. We use a third-party Payment Gateway to securely process credit card transactions.

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Except for your password, data isn’t encrypted while it’s live in our database (since it needs to be ready to send to you when you need it).
All data that we store in our log files or send to third party softwares that we use to analyze errors with the Software is anonymized and no personal identifiable information is sent to them.

info@therosparis.com is the data controller for the processing of your Personal Information handled by us. If you have any concerns about privacy or grievances regarding the Services, please contact us with a thorough description and we will try to resolve the issue for you.

We will also, during the same period, keep your account information, to facilitate your easy return. We may store data for longer if required by law or if required in our legal interests, for example if there are ongoing legal proceedings.

Use of the Services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. Our Services are not meant for minors and users below 18 (eighteen) years of age. We do not intentionally collect data from users who are below 18 (years) of age.

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. You may review the same at any time on any of our digital platforms or request the same to be sent to you on your registered email address.

Our cookies

We use technology such as "cookies" to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.

CATEGORY 1: STRICTLY NECESSARY COOKIES

These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.

 

CATEGORY 2: PERFORMANCE COOKIES

These cookies collect anonymous information on how people use our Site. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

 

CATEGORY 3: FUNCTIONALITY COOKIES

These cookies remember choices you make such as the region you visit our Site from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 

CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES

These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use third-party companies such as Criteo to provide you with more personalized adverts when visiting other websites.

 

CATEGORY 5: SOCIAL MEDIA COOKIES

These cookies allow you to share what you’ve been doing on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

To opt-out of being tracked by Google Analytics across all websites visit Google Analytics Opt-out Browser Add-on.

If you'd like to opt-out of other third-party cookies relating to behavioural advertising, please go to www.youronlinechoices.eu. Opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

We (and other third parties acting on our behalf) may automatically track and collect information about the IP address, domain service, region location, time zone, language, the type of computer and web browser you are using and the pages you visit (including by using web beacons and other similar technology). If you access our Site via your mobile device, we may also collect information about your mobile provider and your mobile device. We use this information so that we can administer and improve our system, analyse trends, track users' movements, gather broad demographic information for aggregate use, and detect suspicious or fraudulent transactions. If these automated processes reject your transaction on the basis that it is suspicious or fraudulent, you may contact us and ask us to reconsider the decision within 21 days of receiving such notification. We are likely to use very similar criteria to review your transaction in person so there is no guarantee that the decision will be different.